Manage Service Account users
Click on the underlined links to find out more.
Service Account Administration console provides the functionality to perform a range of operations with Service Account users - create new user accounts or import them from Outlook contacts and Active Directory; organize users to departments and user groups; and apply the preferred changes to the created user accounts and their organizational units, e.g. edit user and department details, add and remove users to/from departments/user groups, or delete the unneeded items from the Service Account. To utilize these functions, the main Service Account window holds groups of control elements (e.g. Edit menu, Users toolbar, etc.) that include the corresponding commands.
How to:
Create - new user; new department
Import users - from Outlook contacts; from Active Directory
Add users - to departments; to user groups
Remove users - from departments; from user groups
Delete - users; departments; user groups
View & edit - user details; department details
When you navigate to Service Account or Departments and Users on the tree view pane, details pane is divided into two separate parts designed for representing the information about departments and users created in the Service Account:
Departments and Users list view pane that displays the departments and user groups created in the Service Account. On this pane, information about departments and user groups is arranged in two columns:
Name - displays the name of the department/user group;
Description - displays the type of a user group - Administrators, Users or Custom.
User details list view pane that displays all the users created in the Service Account. On this pane, information about Service Account users is arranged in 6 columns:
Column header |
Description |
Full Name |
Displays the entered first and last name of the user. |
E-mail Address |
Displays the registered login e-mail of the user. |
Occupation |
Displays the entered occupation of the user. |
Login |
Displays user's alternate login. |
Status
|
Displays the current user account status (Enabled or Disabled). When the user account is disabled, the icon located next to his Full Name also changes from blue to grey . |
Size |
Displays current size of user's personal data stored on OutShare server. |
Furthermore, upon navigating to Service Account or Departments and Users on the tree view pane, the Edit menu appears on the menu bar, together with Departments and Users toolbar - next to the main toolbar, and Users toolbar - right above User details list view pane. These control elements provide the following commands:
Control element |
Description |
Edit menu |
New Department - open the 'Department Details' form to indicate general information of the new department. How to: Create new department Add User New... - open the 'New User' form to enter general (and detailed) information of the new user. How to: Create new user; Enter detailed information of the new user Company Details... - open the 'General Information' tab on 'Company Details' form to specify your company information. How to: Specify company details |
Departments and Users toolbar |
New User - open the 'New User' form to enter general (and detailed) information on the new user. New Department - open the 'Department Details' form to indicate general information of the new department. |
Users toolbar |
Create New User - open the 'New User' form to enter general (and detailed) information on the new user. Delete User - delete the user selected on User details list view pane. How to: Delete users Disable User - disable the user account selected on User details list view pane. Enable User - enable the user account selected on User details list view pane. Disable User and Enable User buttons are interchanging, and they depend on the current user account status. |
Shortcut menu on Service Account and Departments and Users provides the commands to view and/or change the company information, and create new departments and user groups in the Service Account.
Meanwhile, when a certain user is selected on User details list view pane, shortcut menu items allow to open, disable/enable, remove the user from department or user group (depending on whether the former or the latter one is selected on Departments and Users list view pane), reset user's password, and view assigned OutShare licenses as well as permissions set for accessing Public Folders.
How to:
Create new user group
View & remove licenses assigned to Service Account users
View & edit user permissions to Public Folders